top of page

FAQ

  • What is Whipped Addiction?
    Whipped Addiction is a company specializing in premium self-care products including body butter, sugar scrubs, yoni products, and body oil. Our products are carefully crafted to enhance your skincare routine and provide a luxurious experience.
  • What products do you offer?
    We offer a range of high-quality products, including: Body Butter: Rich and nourishing moisturizers for smooth and hydrated skin. Sugar Scrubs: Exfoliating scrubs that leave your skin feeling soft and revitalized. Yoni Products: Specially formulated intimate care products to promote comfort and confidence. Body Oil: Hydrating oils that help maintain skin's natural glow and moisture balance.
  • How long does shipping take?
    Shipping typically takes 5-7 business days. Please note that this time frame excludes Fridays, weekends (Saturday and Sunday), and major holidays. We strive to get your products to you as quickly as possible while ensuring their quality and safe delivery.
  • Do you ship on weekends and holidays?
    No, we do not ship on Fridays, Saturdays, Sundays, or major holidays. Our shipping days are Monday through Thursday. This ensures that your products are not in transit during non-business days, which helps maintain their quality.
  • Does the shipping time include the order day?
    No, the shipping time does not include the day the order was placed. It starts from the next business day following your order placement. For example, if you place an order on Monday, the 5-7 business day shipping period begins on Tuesday.
  • What are your holiday closures?
    We are closed for shipping on all major holidays. Please refer to our holiday schedule for specific dates when shipping services will not be available.
  • How can I track my order?
    Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its delivery status.
  • Can I return or exchange products?
    We take pride in the quality of our products. If you receive a damaged or defective item, please contact our customer service within 7 days of receiving the order. We'll be happy to assist you with a return or exchange.
  • Are your products suitable for sensitive skin?
    Our products are formulated with high-quality, skin-friendly ingredients. However, everyone's skin is unique. If you have specific skin concerns or sensitivities, we recommend checking the product ingredients list and performing a patch test before applying to a larger area.
  • Can I get personalized recommendations?
    Certainly! Feel free to reach out to our customer support team for personalized product recommendations based on your skin type, concerns, and preferences. We're here to help you find the perfect products for your self-care routine.
bottom of page